Claims Management & Prevention

Proactive maintenance and precise documentation are the keys to total serenity. We guide you through optimizing your procedures to avoid incidents and accelerate settlements.

Prevention Strategy: Avoiding Claims

A major claim is often the consequence of minor technical failures or lack of maintenance. Addressing these proactively is your first line of defense.

Technical Modifications

WARNING : Never undertake technical modifications on your yacht without warning the insurance company.

Always warn the insurer when you go to the shipyard. Unreported changes can void your coverage.

Sailing Yacht Rigging

Check the rigging every 2 – 3 years by a professional.

 

Whatever the insurance company, reimbursement may be refused if a rigging failure is traced back to a lack of maintenance.

Engine Maintenance

Maintain your engines regularly. “Machinery breakdown” is covered, but not wear and tear.

 

If a surveyor notes the breakdown is due to lack of maintenance or normal wear, the claim will be rejected.

✦ PROACTIVE SERVICE

Optimization: Proactive Monitoring

In case of a claim, speed is critical. To accelerate insurance procedures, we place ourselves at the forefront by undertaking annual monitoring of your yacht. This proactive work guarantees total serenity when it matters most.

Annual Documentation Checklist

We request all our insured clients to provide the following documents annually to ensure rapid claim processing :

Captain and Chief Engineer CV (Accurate & Updated)

All maintenance invoices (Mechanic, Electronic, etc.)

Equipment invoices (Up to date)

Survey documents (Up to date)

Claim Declaration Process

Follow these steps to initiate a claim efficiently.

1

STEP 1: PREPARE

Before contacting us, please ensure you have the following documents ready (if they haven’t been sent during subscription or recently):

Captain’s Resume
Certificate of Registry
Recent Maintenance Invoices
Equipment Invoices (if related to claim)
Contact details of Third Party (if involved)
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